Aside from the coffee being excellent, their customer service is amazingly wonderful! I always order online and receive my coffee quickly. Usually, if I order on a Monday, my coffee arrives by Friday. But, about a month ago, I hadn’t received my coffee in the usual time frame, so I called and spoke to a very nice man who got right on the computer and told me he was very sorry, but my order was mistakenly overlooked and he would overnight it to me. Sure enough, I had my coffee by noon the next day!